Click and Collect

We strive to make our services flexible and convenient for each customer.

The FREE pick-up in-store option allows you to order online and pick up your purchase at a Harvey Norman location of your choice. This means you can get your item(s) sooner and without the costs of delivery. Should you choose the pick-up in-store option, the process is seamlessly integrated into the checkout process.

Follow the steps below to Click and Collect

Step 1

Once the product(s) has been added to the cart, go to Your Cart and select the 'Free pick up in-store' button.

Step 2

Click on 'Select store' and enter either the postcode or suburb most convenient for your pickup and click 'Find Stores'.

Step 3

Select the store that is most convenient for you. If they don't have stock they'll order it in for you (some exclusions apply).

Step 4

After your order has been made you will receive a confirmation email with your order number.

Step 5

Once the designated store has confirmed your order you will receive an email notifying you that your purchase is 'Ready for collection'.

Step 6

Go to the store with your order number, NIRC and the credit card (if applicable) used for the order. Proceed to the Click and Collect counter and our staff will assist you.

Store Picker

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