Loading...

Senior Sales/ Sales Consultant

Job Title : Sales Consultant

Name of Department : AV / C&C / Furniture / Bedding

Place of Work : Elitetrax Marketing Sdn Bhd (Harvey Norman)

Reports To : Store Manager


SCOPE AND GENERAL PURPOSE OF THE JOB

Able to promote and explain merchandise product knowledge of customers needs and assist customers in finding and purchasing the required merchandise in a retail environment.

MAIN DUTIES AND RESPONSIBILITIES

  1. Achieve and maintain the sales requirement of the store manager.
  2. Greet customers and ascertain what each customer wants or needs.
  3. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  4. Describe merchandise and explain use operation, and care of merchandise to customers.
  5. Prepare copy of sales invoice or sales receipt for customer’s reference.
  6. Place special orders or call other stores to find desired items.
  7. Demonstrate use or operation of merchandise.
  8. Help customers try on merchandise to ensure the product is in good condition and functional before purchase.
  9. Attaching price tags to merchandise on the shop floor.
  10. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  11. Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
  12. Educate and inform customers about the benefits and features of the company’s products.
  13. Maintain the cleanliness of the store.
  14. Monitor inventory by means of daily checks and stock takes.
  15. Willing to work on weekends and public holidays.
  16. Greet customers and ascertain what each customer wants or needs.
  17. Keeping up to date with special promotions and putting up hanging mobiles.
  18. Attaching price tags to merchandise on the shop floor.

Store Picker

Travel Mode

Stores