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Security Alerts

Date: 27 October 2023

Dear Valued Customers, We want to bring an important matter to your attention. It has come to our notice that some of our customers have been reported receiving false information about a giveaway by an unknown party posing as Harvey Norman Malaysia.

Please take note that Harvey Norman Malaysia has not organized any such activity.

Kindly be reminded that all our official purchases, promotions and contests are exclusively conducted through Harvey Norman stores, our official Facebook page at www.facebook.com/HarveyNormanMY and our official website at www.harveynorman.com.my. We do not operate on any other websites or platforms.

**If you have received any suspicious messages claiming to be from Harvey Norman Malaysia, please contact our Customer Service team or drop us an email with a screenshot.


Date: 4 October 2022

Dear Valued Customers,

Dear Valued Customers, it has come to our attention that there is a Facebook page by the name of "HarveyNorman MY" posing as Harvey Norman Malaysia for a fraud recruitment advertisement. Please note that there is only one Harvey Norman Malaysia official Facebook page ( www.facebook.com/HarveyNormanMY).

**If you have received any suspicious messages claiming to be from Harvey Norman Malaysia, please contact our Customer Service team or drop us an email with a screenshot.


Date: 30 December 2021

Dear Valued Customers,

It has come to our attention that there is a store on Shopee Malaysia posing as Harvey Norman Official Store.

Please note that Harvey Norman Malaysia does not conduct business on Shopee or other marketplaces.

Kindly be reminded that all Harvey Norman purchases, promotions or contests are only done via our  retail stores, our official website and online store at www.harveynorman.com.my. We are not on any other website, platform or marketplaces.

**If you have received any suspicious messages claiming to be from Harvey Norman Malaysia, please contact our Customer Service team or drop us an email with a screenshot.


Date: 30 July 2021

Dear Valued Customers,

It has come to our attention that several of our customers have been receiving false information regarding an online giveaway by an unknown party posing as Harvey Norman Malaysia.

Please note that no such activity has been organized by Harvey Norman Malaysia. 

Kindly be reminded that all Harvey Norman purchases, promotions or contests are only done via our official website and online store at  www.harveynorman.com.my. We are not on any other website or platform.

**If you have received any suspicious messages claiming to be from Harvey Norman Malaysia, please contact our Customer Service team or drop us an email with a screenshot.


Date: 14 June 2021

Dear Valued Customers,

It has come to our attention that several of our customers have been receiving false information regarding an online giveaway by an unknown party posing as Harvey Norman Malaysia.

Please note that no such activity has been organized by Harvey Norman Malaysia. 

Kindly be reminded that all Harvey Norman purchases, promotions or contests are only done via our official website and online store at  www.harveynorman.com.my. We are not on any other website or platform.

**Please visit  https://www.harveynorman.com.my/security-alerts.html for more information on any current frauds going around.
**If you have received any suspicious messages claiming to be from Harvey Norman Malaysia, please contact our Customer Service team or drop us a PM with a screenshot.

Date: 18 May 2021

Dear Valued Customers,
It has come to our attention that there is a Whatsapp number posing as Harvey Norman and selling stocks of Sony Playstation 4.
Please note that this activity is not run by Harvey Norman Malaysia.
Selling of products is only conducted at our physical stores or our official website ( www.harveynorman.com.my). Please do not transact on any unverified platforms.
**If you have received any suspicious messages claiming to be from Harvey Norman Malaysia, please contact our Customer Service team or drop us a PM with a screenshot. 
 


Date: 7 May 2020

Dear Customers, It has come to our attention that an unknown entity has been impersonating Harvey Norman Malaysia through phishing links and messages.

These phishing messages requests for users to click on a link to make a payment in order to stand a chance to win "exclusive prizes" from Harvey Norman.

Please note that this promotion is not endorsed in any way by Harvey Norman Malaysia.




Protect Yourself from Phishing Scams

  1. Always check that you are on official Harvey Norman Malaysia website (https://harveynorman.com.my).
  2. We would like to advise all customers not to click on the link or open suspicious attachments. Harvey Norman will not request for your personal information or credit card details via unsolicited messages.

Date: 31 January 2020


Dear Customers, It has come to our attention that an unknown entity has been impersonating Harvey Norman Malaysia through phishing links and messages.

Clicking on the link requests users to complete a questionnaire to win “exclusive prizes” from Harvey Norman and to fill in their personal detail.

Please note that this promotion is not endorsed in any way by Harvey Norman Malaysia.

Protect Yourself from Phishing Scams

  1. Always check that you are on official Harvey Norman Malaysia website (https://harveynorman.com.my).
  2. We would like to advise all customers not to click on the link or open suspicious attachments. Harvey Norman will not request for your personal information or credit card details via unsolicited messages.

Phishing Alert

Date: 2 August 2019

Dear Customers, it has come to our attention that an unknown entity has been impersonating Harvey Norman Malaysia through phishing SMS. These phishing messages requests for users to click on a link in order to collect on a winning prize and stand a chance to win an iPhone XS. It also requests the user to complete a questionnaire to stand a chance to win the exclusive prize from Harvey Norman. This promotion is not endorsed by Harvey Norman Malaysia.

SMS Sample
From: 63155

The link is not a legitimate link to Harvey Norman's website.

If a customer falls victim to the phishing SMS and clicks on the link, they will be redirected to a page (shown below) requesting for users to make a payment.

Website Sample

Protect Yourself From Phishing Scams

  1. Always check that you are on official Harvey Norman Malaysia website (https://harveynorman.com.my).
  2. We would like to advise all customers not to click on the link or open the attachment in the email. Harvey Norman will not request for your personal information or credit card details via unsolicited messages.

We would also like to reassure all our customers that your personal information is stored safely with Harvey Norman.


Date: 12 June 2019

Dear Customers, it has come to our attention that an unknown entity has been impersonating Harvey Norman Malaysia through phishing SMS and web pages. These phishing messages requests for users to click on a link, to make a payment in order to redeem a free gift from Harvey Norman. This promotion is not endorsed by Harvey Norman Malaysia.

SMS Sample
From: +4799910901

The link is not a legitimate link to Harvey Norman's website.

If a customer falls victim to the phishing sms and clicks on the link, they will be redirected to a page (shown below) requesting for users to make a payment.

Website Sample


Protect Yourself From Phishing Scams

  1. Always check that you are on official Harvey Norman Malaysia website (https://harveynorman.com.my).
  2. We would like to advise all customers not to click on the link or open the attachment in the email. Harvey Norman will not request for your personal information or credit card details via unsolicited messages.

We would also like to reassure all our customers that your personal information is stored safely with Harvey Norman.


Date: 29 March 2019

Dear Customers, it has come to our attention that an unknown entity has been impersonating Harvey Norman Malaysia through phishing SMS and web pages. These phishing messages requests for users to click on a link to complete a questionnaire, in order to redeem a free gift from Harvey Norman. This promotion is not endorsed by Harvey Norman Malaysia.

SMS Sample
From: 62033

The link is not a legitimate link to Harvey Norman's website.

If a customer falls victim to the phishing sms and clicks on the link, they will be redirected to a page (shown below) requesting for users to complete a questionnaire to redeem an optional reward from Harvey Norman.

Website Sample

Protect Yourself From Phishing Scams

  1. Always check that you are on official Harvey Norman Malaysia website (https://harveynorman.com.my).
  2. We would like to advise all customers not to click on the link or open the attachment in the email. Harvey Norman will not request for your personal information or credit card details via unsolicited messages.

We would also like to reassure all our customers that your personal information is stored safely with Harvey Norman.

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