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E-Commerce Assistant
Locations:
- Menara Harvey Norman
Key Responsibilities:
- Process all delivery orders, handle and pack products from the shop floor to prepare orders for shipping.
- Adhere to SOPs to track, record and handle the flow of inbound and outbound goods safely and efficiently.
- Provide customer service support to resolve enquiries, concerns and requests regarding E-commerce orders.
- Work with retail, warehouse and third-party logistics to ensure the fulfilment of orders within the stipulated time frame.
Requirements:
- Minimum SPM or at least one year experience in customer service.
- Ability to communicate clearly and concisely with both external customers and co-workers.
- Meticulous and strong attention to details.
- Good MS Excel skills.
- Prior experience with SAP is ideal but not required.
- Candidates with prior experiences handling on-line invoices and E-Logistics preferred.
- Able to work retail hours including weekends and public holidays on rotating shifts. (5 working days in a week with 2 off days).
Inspired to take on this challenge? Email your detailed resume stating your qualifications, working experience, current and expected salaries to: hr.md@harveynorman.com.my
Alternately, submit your application via our online form below
