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Printing & Scanning
Printing & Scanning
With Product Care ® you can relax knowing your purchase comes with additional protection. Product Care® covers all parts, labour and call out fees for an UNLIMITED amount of repairs. Product Care® will only use an authorised repairer network which means the job is done the first time.
1, 2, 3, or 4 years protection terms available
New for Old replacement
International coverage
Transferable
Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care ®. Whether you are experiencing a fault or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Making a claim is simple and we are here to help you through every step of the process.
Simply:
Our team are available: Monday to Friday: 8:30am to 6:30pm and closed on weekends and public holidays
Having Product Care ® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Food spoilage cover
No Lemon Guarantee
Access exclusive Product Care ® Discounts
*All of the above are subject to terms and conditions. Exclusions apply.
Pureness in Every Breath – TUGS Series
Experience reliable cooling, powerful purification, and energy‑efficient performance with the Hisense R32 Inverter 1.5HP Air Conditioner. Designed to deliver comfort, clean air, and convenient smart control, this unit is built for long‑lasting, efficient operation.
Easily control and manage your AC anytime, anywhere using the ConnectLife app.
Built‑in hydrophilic aluminium fin efficiently absorbs excess moisture.
Three‑stage filtration for cleaner, fresher air:
Special Golden Fin coating provides superior corrosion resistance, lasting 3–4 times longer than normal fins.
Hisense’s inverter technology ensures efficient cooling and precise temperature control with lower electricity consumption.
Louvers swing in four directions for even and consistent cooling across the entire room.
After shutdown, the indoor fan continues running for 30 seconds to prevent mildew and mould growth—keeping the AC clean and odour‑free.
Customizable 8-hour sleep modes tailored for different users:
A temperature sensor inside the remote control detects surrounding temperature to maintain personalized comfort at the exact location of the user.
Indoor Unit:
Outdoor Unit:
**Image is for illustration purposes only**
| Brand | Hisense |
|---|---|
| Model | AI-13TUGS1 |
| Product-Type | Split System Air Conditioners |
| Colour | White |
| Weight (kg) | 11 |
|---|---|
| Product Height (cm) | 27cm |
| Product Width (cm) | 86.6cm |
| Product Depth (cm) | 21.3cm |
You can send us a message to request more information about this product. Just fill in the form below.
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
