Description
The HP 3-Year Onsite with Predictive Detection Alerts Notebook (U86A4E) is an advanced extended warranty and support service designed to keep your HP laptop running smoothly with minimal downtime. Using AI-powered predictive analytics, it detects potential issues before they become serious problems and sends alerts to users while automatically generating support cases. The service includes remote diagnostics along with convenient on-site repair or replacement, ensuring quick resolution wherever you work.
Key Features
Predictive and proactive alerts
- Predictive AI-powered insights and proactive issue detection help prevent HDD, fan, and battery failures, ensuring increased uptime
- Device health monitoring and real-time fleet management via a single-pane dashboard with predictive analytics
Automated ticketing
- IT ticketing automation streamlines and expedites repairs
- Automated ticketing for HDD & battery
Remote diagnosis and support
- 24/7 Remote problem diagnosis & support
- Resolve most issues remotely with 85% first-time resolution during standard business hours
Onsite hardware support
- Keep PCs up and running wherever work happens
- Coverage includes parts and labor with onsite support
- Receive convenient on-site support from qualified experts
*Images are for illustration purposes only
Product Care
With Product Care
TM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product Care
TM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.