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Protection
With Product Care ® you can relax knowing your purchase comes with additional protection. Product Care® covers all parts, labour and call out fees for an UNLIMITED amount of repairs. Product Care® will only use an authorised repairer network which means the job is done the first time.
1, 2, 3, or 4 years protection terms available
New for Old replacement
International coverage
Transferable
Support
Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care ®. Whether you are experiencing a fault or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Making a claim is simple and we are here to help you through every step of the process.
Simply:
- Register your claim online at www.productcareclaims.com or call our Customer Care team on 1 800 81 0658
- Have your original purchase receipt handy to register the details of your claim
- Let us take care of the rest!
Our team are available: Monday to Friday: 8:30am to 6:30pm and closed on weekends and public holidays
Advantage
Having Product Care ® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Food spoilage cover
No Lemon Guarantee
Access exclusive Product Care ® Discounts
*All of the above are subject to terms and conditions. Exclusions apply.
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Description
Description
The TP-Link Smart HomeBase (Tapo H500) is a central hub designed to seamlessly connect and manage your TP-Link Tapo smart home devices from one place. It enhances system performance by enabling stable, reliable communication between compatible Tapo cameras and sensors while offering local storage support for improved privacy and reduced cloud dependence. With its clean white design and easy setup through the Tapo app, the H500 provides a secure, efficient foundation for building and expanding your smart home ecosystem.
Key Features
- Expandable Local Storage, No Monthly Fees: Delivers massive, secure, and free local storage with a built-in 16GB eMMC, expandable up to 16TB via an HDD/SDD drive.
- Enhanced Al Detection: Provide advanced face recognition with high precision, along with versatile AI features like person, pet, and vehicle detection.
- Smart Home Ecosystem Center: Capable of connecting up to 16 Tapo cameras and 64 sensors to build your smart home ecosystem.
- Effortless Cross-Camera Overview via APP: Track individual movements across cameras and form a face database, while supporting retrieval of marked events on Tapo App.
- Easy to Use without Wiring: Connect your smart devices to the HomeBase via Wi-Fi, with no complex wiring needed. Networking via Ethernet is also supported for your choice.
Store Local, No Monthly Fees
With a built-in 16GB eMMC and expandable storage up to an impressive 16TB via HDD/SSD, you can securely store all your footage at home. This offers a cost-effective alternative to cloud storage, saving you from monthly subscription fees.
Fortified Privacy and Security Protection
Powerful Encryption Guard
Tapo H500 safeguards your recordings with AES 128-bit and TLS 1.2 encryption. LTS's Al functionalities are processed locally, eliminating cloud uploads for complete data control and enhanced privacy.
Secure Authentication Barrier
Access to the H500 requires secure authentication, and any unauthorized attempt to breach its security would need to overcome robust encryption, providing an extra layer of protection for your recordings.
Accurate Face Recognition, Fewer False Alarms
Tapo H500 boasts free and powerful AI that recognizes and tags strangers, family, and friends for easy identification. It categorizes events based on recognized faces and supports event retrieval and face tracking, enabling you to find related incidents involving strangers.
AI-Driven Upgrades for Your Camera
Transform Non-AI Cameras with Intelligence
Connect non-AI cameras to Tapo H500 to equip them with intelligent features like recognizing people, vehicles, and pets, delivering smarter security.
Boost Accuracy for AI-Enabled Cameras
Enhance detection precision for AI-enabled cameras with up to 99% accuracy**, ensuring superior recognition and improved home protection.
Effortless Cross-Camera Overview
Face tracking
Displays the movement of individuals across different camera views.
Face Management
Easily view and manage the identities of individuals captured by your camera.
Event Retrieval
Find clips of marked people, vehicles, and pets in one place.
Live View and Playback
Detailed live view and smart playback across multiple cameras.
*Images are for illustration purposes only
Specifications
Specifications
| Brand | TP-Link |
|---|---|
| Model | TAPO H500 |
| Product-Type | Smart Hub |
| Colour | White |
Dimensions
| Product Height (cm) | 8.32cm |
|---|---|
| Product Width (cm) | 16.02cm |
| Product Depth (cm) | 9.88cm |
Ask Us
Ask Us
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Reviews
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
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