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With Product Care ® you can relax knowing your purchase comes with additional protection. Product Care® covers all parts, labour and call out fees for an UNLIMITED amount of repairs. Product Care® will only use an authorised repairer network which means the job is done the first time.
1, 2, 3, or 4 years protection terms available
New for Old replacement
International coverage
Transferable
Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care ®. Whether you are experiencing a fault or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Making a claim is simple and we are here to help you through every step of the process.
Simply:
Our team are available: Monday to Friday: 8:30am to 6:30pm and closed on weekends and public holidays
Having Product Care ® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Food spoilage cover
No Lemon Guarantee
Access exclusive Product Care ® Discounts
*All of the above are subject to terms and conditions. Exclusions apply.
Enjoy 6 hot and refreshing drinks in one touch, with the perfect crema, aroma, and temperature. LatteGo automatically prepares silky smooth milk froth for your milky coffees, is easy to set up, and can be cleaned in as little as 10 seconds.
Enjoy 6 hot & refreshing drinks in one touch
Enjoy 5 popular coffee recipes, from classic espresso, regular black coffee, cappuccino, and latte macchiato, to iced coffee, with the perfect crema, aroma, and temperature. Hot water for tea is also available. Our unique brewing system perfectly extracts the bean's flavors with a slower flow rate and at lower temperatures. Add ice cubes to your drink and enjoy a delicious iced coffee, with no compromise on coffee intensity.
Up to 5000 cups** without descaling thanks to Aquaclean
By changing the filter after being prompted by the machine, you will not need to descale your machine for up to 5000 cups**, while enjoying clear and purified water.
Enriched flavor with our hard-wearing ceramic grinder
Bring out the full flavor of your code with our hard-wearing ceramic grinder. The durable ceramic grinder can be adjusted in 12 steps, from fine to coarse grindings.
Silky-smooth froth with LatteGo for various types of milk
At the touch of a button, LatteGo automatically prepares silky smooth milk froth for your milky coffees, thanks to its powerful cyclonic frothing technology, even with your favorite plant-based milk alternatives.
Easy coffee selection and customization
Easily select your favorite drinks thanks to the modern touchscreen display with colored icons. Adjust your coffee your way with the My Coffee Choice function: choose your preferred coffee strength, length, and milk froth level, just to your taste.
Find inspiration and support on our app
Learn the ins and outs of your machine and discover new cafe-style coffee recipes on our HomeID app.
LatteGo, the fastest to clean milk system: 2 parts, no tube
LatteGo is the fastest-to-clean milk system with only 2 parts, and no tubes, and can be cleaned in 10 seconds under tap or in the dishwasher. Philips does not offer automatic cleaning as it requires complementary cleaning.
*image are for illustration purposes only
| Brand | Philips |
|---|---|
| Model | EP3343/31 |
| Product-Type | Espresso Machines |
| Colour | White Panthera |
| Coffee Beans Capacity | 275g |
|---|---|
| Pump Pressure (Bar) | 15 |
| Water Capacity (litres) | 1.8 |
| Power Consumption | 1500W |
|---|
| Weight (kg) | 8 |
|---|
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With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
