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Protection
With Product Care ® you can relax knowing your purchase comes with additional protection. Product Care® covers all parts, labour and call out fees for an UNLIMITED amount of repairs. Product Care® will only use an authorised repairer network which means the job is done the first time.
1, 2, 3, or 4 years protection terms available
New for Old replacement
International coverage
Transferable
Support
Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care ®. Whether you are experiencing a fault or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Making a claim is simple and we are here to help you through every step of the process.
Simply:
- Register your claim online at www.productcareclaims.com or call our Customer Care team on 1 800 81 0658
- Have your original purchase receipt handy to register the details of your claim
- Let us take care of the rest!
Our team are available: Monday to Friday: 8:30am to 6:30pm and closed on weekends and public holidays
Advantage
Having Product Care ® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Food spoilage cover
No Lemon Guarantee
Access exclusive Product Care ® Discounts
*All of the above are subject to terms and conditions. Exclusions apply.
Description
Description
The Eureka J15 Pro Ultra revolutionizes cleaning with its industry-first technologies like the self-cleaning base station, FlexiRazor™ anti-hair tangling, and IntelliView™ AI smart system, showcasing its powerful suction, intelligent debris classification, and impressive mopping technology.
Key Features
- Elegant and Functional Design
- Powerful Suction of 16,200 Pa
- FlexiRazor™ Anti-Hair Tangling
- Advanced Edge Cleaning with ScrubExtend
- Intelligent Strategizing with IntelliView™ Al
- IntelliView™ Al-Powered Obstacle Avoidance
- Hot Water Mop Washing & Hot Air Mop Drying
- Self-Cleaning Base Station
Powerful Suction of 16,200 Pa
The self-developed aluminum fan structure delivers a maximum vacuum suction of 16200 Pa, effectively cleaning deep into floor crevices and carpets, with a household debris removal rate of 99%*.
FlexiRazor™ Anti-Hair Tangling
The FlexiRazor™ blades efficiently cut hair from the brush roll. The high-density blades operate at 400 times per minute with a 4 mm reciprocating vibration, reducing hair entanglement by 99%*.
Optimized Roller-brush Design
The Eureka J15 Pro Ultra optimizes both ends of the roller brush by improving the bristles to prevent hair from winding around the ends. This reduces the hair tangling rate there by 55%*, further reducing the need for manual maintenance and ensuring smoother cleaning operations.
Advanced Edge Cleaning with ScrubExtend
The ScrubExtend swing arm extends outward for extreme '0-gap' edge cleaning, achieving 98.95% edge coverage with a precision margin of 1.36 mm.
Intelligent Strategizing with IntelliView™ Al
IntelliView™ Al classifies dry messes. When cleaning dry debris, the speed of the side brushes is reduced automatically to prevent scattering.
IntelliView™ Al-Powered Obstacle Avoidance
High-precision cameras combine with LiDAR navigation to recognize 150+ object types and clean accordingly. Automatic LED headlights to illuminate low-light environments, flexible scheduling, and 3D environmental perception — all of which are GDPR compliant — ensure reliable and trustworthy automatic cleaning.
8-in-1 Functional Base Station
A multi-functional base station puts most of your robot's maintenance on autopilot. Automatic water refilling, dirty water collecting, dust collection, mop washing, mop drying, battery charging, tray washing, and tray dirt removal combine to deliver cleaning performance that's more hands-free than ever.
Self-Cleaning Base Station
The Eureka J15 Pro Ultra ingeniously includes a tray scraper, a debris collection area, and a separate channel inside the base station. After each mop cleaning, a built-in scraper removes debris from the cleaning tray and pushes it to the collection area. Once there, the debris will be dried thoroughly and collected into the dust bag during the next cleaning cycle, making manual cleaning completely unnecessary.
Rounded-Square Body with 135° Corners
The Eureka J15 Pro Ultra combines the maneuverability advantages of a round design with the edge-cleaning performance of a square one with a unique 135° obtuse angle arc design.
Compact and Functional Base Station
Keep space in your home at a premium with the compact base station of the Eureka J15 Pro Ultra. Housing a large 4 L clean water tank and a 3.4 L dirty water tank. The 3 L large-capacity dust bag delivers up to 75 days* of use before needing to replace the dust bag to keep your cleaning hands-free for longer.
Innovative Breathing-Effect LED Indicator
Three breathing effect LEDs built into the base station prominently indicate the machine's real-time status, providing an easy and intuitive way for users to understand the machine's operation.
Eureka App with More Upgraded Functions
Customized Carpet Cleaning Strategies
Supports four strategies for each carpet: Avoid, Pass Over, Ignore, and Adaptive Clean, allowing you to set the cleaning method best suited to your home.
Remote Video Supervision
Interact with your pets remotely through real-time video monitoring when you're not at home.
Support for Alexa, Google Assistant, and Siri*
The Eureka robot app seamlessly integrates with Alexa, Google Assistant, and Siri*, offering robust voice control functionality.
Smart Clean Mode
After switching to Smart Clean mode, Eureka J15 Pro Ultra intelligently assesses the type of room and the flooring material to tailor the optimal cleaning strategy. For example, it will automatically reduce the water level of mopping in bedrooms with wooden floors.
*Images are for illustration purposes only
Specifications
Specifications
| Brand | Eureka |
|---|---|
| Model | J15 Pro |
| Product-Type | Robotic Vacuums |
| Colour | Black |
Dimensions
| Weight (kg) | 14.88 |
|---|---|
| Product Height (cm) | 11cm |
| Product Width (cm) | 35.5cm |
| Product Depth (cm) | 35.4cm |
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Ask Us
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Reviews
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
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